Delivery
Accessible Systems
Summary
How do your customers book or request accessible facilities?
How do you guarantee that your accessible facilities are both allocated fairly and protected for those who need them?
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Our proven model utilises the latest tech solutions to provide an efficient, user-friendly process that safeguards your facilities while enabling you to track demand and meet your customers' needs.
Writing Service
Summary
98% of Disabled people check accessibility before going to a new place. Only 14% find the information they need. 80% have found information to be inaccurate.*
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Access starts online! Having accurate, detailed and easy-to-read accessibility information can be the difference between a Disabled person deciding to buy a ticket and choosing to stay at home.​
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*Source: AccessAble Survey, 2018
Staff Training
Summary
Almost a third (30%) of non-Disabled people are worried about saying the wrong thing when talking to Disabled people.*
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Fears about saying the wrong thing has created unnecessary barriers between Disabled and non-Disabled people. This is likely to be having a negative impact on the experience of your Disabled customers. Accessibility is all about good customer service!
Our lived experience led training gives our clients confidence when thinking and talking about disability, so they can be sure they are providing the best service for their Disabled customers.
Start your accessibility journey on the right foot and undertake some Disability Awareness Training!​
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*Source: Leonard Cheshire, 2021
Charter Accreditation
Summary
Our valued partners Attitude is Everything are relaunching their Live Events Access Charter in 2025. Joining the Charter and working towards an award is a great way to demonstrate your commitment to accessibility and disability equality.
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If you need an extra pair of hands, we can do the work for you!