Case Study
Lowercase
Lowercase is a small arts organisation based in North East Lincolnshire, dedicated to amplifying local stories and supporting emerging creativity. They wanted to ensure their events and projects were accessible to all audiences, reflecting their commitment to inclusion.

The Challenge
As a small team based in Grimsby, Lowercase faced
several challenges:
​
-
Limited options for accessible, affordable venues with good transport links.
-
Working with communities facing language, cultural and economic barriers.
-
Limited capacity to delegate and implement accessibility improvements across projects.​​
​
The Solution
Over two half-day consultations, we worked together to create a clear, practical roadmap for embedding accessibility into their work.
Session 1
-
Introduced a 360° perspective on accessibility, viewing access as care and creativity, not just compliance.
-
Reflected on current practice to identify strengths and challenges.
-
Identified gaps and opportunities for improvement.
-
Co-developed an Access Checklist to guide decisions across projects and venues, distinguishing “non-negotiables” from “nice-to-haves”.
-
Reviewed digital platforms and suggested immediate improvements, alongside longer-term digital accessibility goals.
Session 2
-
Reviewed and refined the Access Checklist.
-
Explored challenges for scaled-up events.
-
Identified key 'Access Roles' and potential collaborators or partners.
-
Developed a bespoke accessibility roadmap, covering foundational practices, responsive strategies, scaling up, and long-term vision.
The Impact
Lowercase now has:
​
-
A flexible, scalable roadmap for embedding accessibility into creative practice, productions, and public events
-
Greater confidence in inclusive language and conversations around access
-
A practical Access Checklist for venue partners
-
A mobile sensory kit for events and spaces


